Shipping, Payment and Returns


All orders are shipped from our warehouse in Townsville, NQ. We use Australia Post to send your order so we can send to PO Boxes and Parcel Lockers. Orders are usually dispatched the same day if they’re placed before 12pm on business days; otherwise they are dispatched the next business day.

We have 2 flat rate shipping options available:

  • Regular Post $12
  • Express Post $15

You can find transit times here:
From location is Townsville QLD 4810.

Currently we’re only shipping in Australia but if you’d like to order from overseas, send us an email at

Payment Options

Credit/Debit Card – Visa and Mastercard – your credit card details are securely encrypted and processed by our payment provider Stripe.

Paypal – pay from your Paypal balance, bank account or credit card.

Afterpay – pay in 4 fortnightly payments. Only available on orders over $50.

Returns & Refunds

Macca does not offer a refund for change of mind or making a wrong selection. We abide by all your statutory rights as set out by Australian Consumer Law. Please email us,, if you have any issues with your order or items.

Macca will not accept responsibility for, nor refund the cost of goods that do not arrive in the condition that they were sold, or if they do not arrive on time.

No refund will be given on delivery costs or costs incurred by the customer in return of the goods.